Privacy Policy
Last Updated:
Nov 2024
We at Hesteon Solutions Inc ("HESTEON" or "we" or "us" or "our") thank you for your interest in this web site (the "Site"). Your privacy is very important and we and are committed to protecting the personal information that you disclose to us. We want you to understand our practices about how we gather and use the information we collect from visitors to this web site.
This Privacy Policy is subject to change without prior notice. Hence, we encourage you to review this Privacy Policy periodically and to make note of the date of the most recent revision. If you disagree with the manner in which we intend to use the personal information you provide to us, you may opt out of these uses by following the instructions below. By using our website, you agree to the terms of the Privacy Policy in effect, at that time.
Scope
This Privacy Policy applies to the personal information that HESTEON collects or receives about individuals who use our products and services as defined below, either for themselves or on behalf of an organization or entity:
- through any website that includes a link to this Privacy Policy
- in connection with our marketing and business development activities
- through our other interactions with you (e.g., when you speak with one of our call center representatives over the telephone, communicate with us online or through SMS/text messaging, write to us to learn about the insurance products we offer, provide us with feedback or complete an online survey related to our products, etc.)
The above-listed activities and our interactions with you are included as part of the Services.
This Privacy Policy does not apply to any third-party websites, mobile applications, services, or products maintained by other companies, including those that are linked to or accessible from the Services. In addition, this Privacy Policy does not apply to any personal information that we collect and process that is subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) or the Gramm-Leach Bliley Act (GLBA), including the implementing regulations associated with these laws.
In this Privacy Policy, “personal information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you, which is sometimes called “personal data.”
By providing your personal information to us through the Services or otherwise interacting with us, you understand and acknowledge that HESTEON will handle your personal information in accordance with this Privacy Policy. If you do not want this Privacy Policy to apply to you, please do not use the Services or interact with us. If required by applicable law, we will obtain your consent to collect, use, transfer, and/or disclose your personal information.
Collection of Personal information
Depending on how you use the Services and how you otherwise interact with us, we may collect your personal information in several ways, including:
- Directly from you
- Automatically when you visit and interact with our websites
- From Third-Party sources, in some cases, such as Third-Party Insurers, in connection with the Services
Generally, we collect your personal information on a voluntary basis. However, if you decline to provide certain personal information that is marked mandatory, you may not be able to access certain Services, or we may be unable to fully respond to your inquiry. The personal information that we collect, and process will vary depending upon the exact circumstances of your interaction with us.
Information Collected Directly from you
We collect personal information that you provide to us when you inquire about or use the Services, request a quote from us, fill out forms or fields on the Sites, create or submit an application through the Services, request information from us, sign up for our newsletters or our email list, participate in a survey or promotion administered by us (or on our behalf), or when you otherwise communicate or interact with us (via the Sites, telephone, email, or other means).
Information Collected Automatically
When you visit and interact with the Sites, we use cookies, log files, and other similar technologies to collect certain information automatically.
The specific types of information we may collect include:
- Browser and device information, including your browser type, device type, operating system, software version, Internet Protocol (IP) address and/or other unique identifiers assigned to your device, and the location of your device.
- Usage and interaction information, including the date and time of your visits(s) to our websites; the referring URL(s), and clickstream data (e.g., data about the areas or pages on the Sites you view and links you click).
With both cookies and other tracking technologies, the information we collect does not contain your name, address, telephone number, or email address. We do not generally link the information we collect through the use of cookies and tracking technologies to Personal information you submit. However, we reserve the right to use information collected in this manner to identify a website visitor if we reasonably believe it is necessary or advisable to enforce the policies of this website, to protect us or our clients, to prevent fraud, deception, or illegal activity, or to protect this website or its visitors.
Google Analytics
We may use Google Analytics to better understand how users interact on our websites. For information on Google Analytics' information handling practices and how you can control the use of information sent to Google, please visit https://policies.google.com/technologies/partner-sites. If you wish to prevent your information from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.
Information Received from Third-Party Sources
We may obtain your personal information from other sources, including our service providers, our business partners, our analytics partners, social media platforms, and publicly accessible databases. Sometimes we collect information about you from the Third-Party Insurers or other companies that we work with to provide you our Services, or they may provide us with your information at your direction. The information that we receive from these sources may include contact information, demographic information, and internet or other electronic network activity information. We use the information that we receive from these sources to help us maintain the accuracy of or supplement the information that we collect; personalize your experience with the Services; conduct internal business analysis; and fulfill other business or commercial purposes described in this Privacy Policy.
Additionally, if we help you identify, apply for, or obtain insurance from a Third-Party Insurer, we may receive limited information back from the Third-Party Insurer when your insurance policy is issued, such as date, term, premium amount, payment terms, etc.
Disclosure of Personal Information
We engage third parties to perform services in connection with the operation of our business. Examples of these services include, but are not limited to, hosting and maintenance of our Web site, data storage and recovery, maintaining mailing lists, website evaluation, data analysis, data cleansing, and marketing assistance. We may provide information regarding you, including Personal information, to these third parties. We may also share Personal information you provide to us to with insurance and financial service providers in order to provide you with information about the availability and pricing of products and services.
We may share non-Personal information with others from time to time. Examples of such non-Personal information include the number of users who visited this Web site during a specific time period. This information is shared in an aggregate form.
We reserve the right to transfer any information we have about you, including Personal information, in connection with the sale or transfer of all or a portion of our business or assets to a third party.
We may also share information, including Personal information, with third parties as described elsewhere in this Privacy Policy.
In addition, we, or those with whom we have shared information in accordance with this Privacy Policy, may release Personal information and/or non-Personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary or advisable to protect the rights, property or safety of us or our clients, our website visitors, or others.
Notwithstanding the foregoing, we will not share Personal information with any third party to the extent prohibited by applicable law or regulation.
Information Security
We take certain physical, electronic, contractual, and managerial steps to safeguard and secure the personal information we collect. Despite this, the security of the transmission of information via the Internet cannot always be guaranteed and you acknowledge this in your access and use of our websites.
Please note that it is your responsibility to maintain the confidentiality of the password associated with any account that you create on our websites, if any.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Minors
The Services are not designed for individuals under the age of 18, and we do not knowingly solicit or collect personal information from individuals under the age of 18. If we gain actual knowledge that we have collected or received personal information relating to anyone under the age of 18, we will take reasonable steps to delete it.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
California Consumer Privacy Act
We collect certain “sensitive personal information,” as defined in the California Consumer Privacy Act (“CCPA”). However, we do not use or disclose sensitive personal information for any purpose outside of the limited permissible purposes set forth in the regulations implementing the CCPA. These purposes include providing the Services and preventing, detecting, and investigating security incidents.
Correcting Personal information
You can correct and update certain Personal information you have provided to us by contacting us at the phone number listed on this website.
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time to reflect changes in our information handling and privacy practices and/or changes in applicable law.
The “Last Updated” date at the top of this page indicates when this Privacy Policy was last revised. When we make changes, we will revise the date at the top of this page and, in the case of material changes, we will provide appropriate online notice to you.
Unless otherwise stated, the current version of this Privacy Policy applies to all personal information under our control. We encourage you to review this Privacy Policy periodically to remain informed about our information handling and privacy practices.
Contact Us
If you have any questions or suggestions regarding this Privacy Policy or our information handling practices, you should feel free to email us at